Congratulations to THE BEST Suppliers of 2022!
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The 2022 TechInsights Customer Satisfaction Survey
The TechInsights Customer Satisfaction Survey is the only publicly available opportunity since 1988 for customers to provide feedback for suppliers of semiconductor equipment and subsystems. The 10 BEST and THE BEST awards provide special recognition to suppliers that are rated highest by customers.
TechInsights received feedback from over 63% of the chip market and 80% of subsystems customers. The survey spanned 2 ½ months and covered five languages with 1,316 surveys returned, resulting in 17,546 total responses. For this year’s survey, worldwide participants were asked to rate equipment suppliers among 14 Categories based on 3 key factors:
- Supplier performance
- Customer service
- Product performance
10 BEST awards recognize each chip making equipment supplier, regardless of product type.
- Fab, Test, Assembly, and WFE Subsystems equipment ratings are grouped together for an overall rating for each supplier
- Each supplier is then listed in either Large or Focused categories based on a three-year average of total revenues for all its market segments
THE BEST awards recognize the more detailed markets:
- Fab Equipment
- Test Equipment
- Assembly Equipment
- WFE to Foundation Chip Makers
- WFE to Specialty Chip Makers
- Assembly Subsystems
- Test Subsystems
- WFE Subsystems
RANKED 1st awards place special distinction on suppliers that achieve the highest rating from customers in any survey category, including:
- 10 BEST and THE BEST
- Specialized areas:
- CMP
- Deposition
- Etch & Clean
- Implant
- Lithography
- Process Diagnostics
- Specialty Fab
- Assembly Subsystems
- Test Subsystems
- WFE Subsystems
About TechInsights
TechInsights is the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets.
Our content informs decision makers and professionals whose successes depend on accurate knowledge of the semiconductor industry – past, present, or future.
TechInsights’ unmatched reverse engineering analysis, images, and expert commentary are accessed through the TechInsights Platform, the world’s largest research library of semiconductor and market analysis. Our customers include the most successful technology companies, who rely on TechInsights analysis to make informed business decisions faster and with greater confidence.
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We help supply chain and procurement professionals to understand the shape of the semiconductor market to come, and to more effectively negotiate with vendors and understand the true costs of technology products today.
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We help IP professionals in global technology companies, licensing entities and legal firms to plan strategies on the assertion/defense on their patent portfolios and licensing negotiations.
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