UX Benchmark: 22MY VW ID.5
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TechInsights conducted an evaluation of the infotainment system in the 22MY VW ID.5. Volkswagen have created a playful user experience with some serious technology in the ID.5 provided by the AR HUD when fitted which should be appealing to consumers considering a BEV. Generally, the user interfaces have been executed well and the playfulness shines through in the gear shifter and the interior light. However, some key elements are a tale of two halves, where some parts perform well, while others need improvement. This includes the AR HUD, the digital assistant, and the steering wheel controls.
