Winners of the 2025 Global Semiconductor Supplier Awards Announced

Each year since 1988 TechInsights (Prior to that VSLI Research) have published the results of their annual Customer Satisfaction Survey resulting in the winners of the Global Semiconductor Suppliers Awards. Worldwide, participants were asked to rate equipment suppliers based on three key factors including supplier performance, customer service and product performance. The award categories span customer service, assembly and test equipment, test subsystems, wafer fab equipment (WFE) subsystems, WFE foundation chip makers, fab equipment and specialty chip makers.

In this year’s Global Semiconductor Supplier Awards, leading companies across the semiconductor equipment landscape demonstrated impressive gains in customer satisfaction, performance and innovation. Among the top-ranking suppliers were ADVANTEST, Edwards, and FormFactor, each earning high marks across key categories. Several companies showed notable year-over-year improvements in their overall scores including FormFactor, HANMI and Nikon, reflecting a continued focus on quality, responsiveness and technology leadership. Themes emerging from this year’s results include increased emphasis on collaborative partnerships, supply chain resilience and support for advanced packaging and artificial intelligence (AI)-driven applications.

TechInsights received feedback from more than 46% of the chip market and 66% of subsystems customers for this year’s survey. The TechInsights survey provides detailed ratings by equipment type, geographic region and annual trends, along with insights into customer loyalty and user preferences. The survey spans 2.5 months and covers five languages. 2,034 surveys were returned, resulting in 28,476 total responses.

Winners from the survey include:

Global Semiconductor Supplier Award Top 10 Customer Service of 2025 (Large)

• Advantest
• Edwards
• ASMPT Limited
• ASML
• Tokyo Electron
• Hitachi High-Tech
• Lam Research
• Applied Materials
• Canon
• Kokusai Electric (KE)

Global Semiconductor Supplier Award Top 10 Customer Service of 2025 (Focused)

• FormFactor
• EV Group
• AMEC
• Jiangsu ASIA Electronics
• HANMI
• EBARA
• HORIBA
• Kashiyama
• Nikon
• VAT

Highest ranking companies in additional award categories:

• Assembly Test Equipment – Advantest
• Test Subsystems – FormFactor
• WFE Subsystems – Edwards
• Fab Equipment – EV Group
• WFE to Specialty Chip Makers – EV Group
• WFE to Foundation Chip Makers – AMEC